Privacy Policy covering the Chart Shop web site of Origin Publishing Limited Origin Publishing Limited, 14th Floor, Fairfax Street, Bristol BS1 3BN, England. Telephone 44(0)1179279009

General policy
Origin Publishing Limited respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to make shopping at Chart Shop possible and to enhance your overall shopping experience. If you have any concerns, questions or comments please email chartshop@cross-stitching.com. Origin Publishing Limited will act in accordance with current legislation and aim to meet current Internet best practice.

Email newsletters
Origin Publishing Limited operates email newsletters on cross-stitching.com and chart shop. These are free to sign up to. What we ask of you is your email address, at times we may ask you for further information, which is used for demographic purposes only. We do not give our email lists out to other parties. If at any time you wish to unsubscribe from our newsletter you may do so by visiting the site you signed up with and using the unsubscribe facility. You may also email the website editor to request that your address be removed from our list.

Security
Online shopping - we use Entrust Secured system to secure communications between Web browsers and our shopping site - the Secure Socket Layer (SSL) protocol is used to encrypt all of your personal information before it is transmitted across the Internet. We endeavor to keep the information that you supply directly or indirectly secure but please be aware that the Internet is not a fully secure medium.

Competitions
From time to time we run online competitions and special promotions. Your participation in these is optional. Information submitted may be submitted to third parties - check individual competition rules for specific details.

Cookies
We use cookies to keep track of your visits to the site - for example to keep track of the contents of your shopping basket. Cookies are small files stored by your browser on your computer's hard drive. Most browsers automatically accept cookies, but you can usually change your browser to prevent this, if you wish.

Usage of information
In general, any information you provide to Origin Publishing Limited will only be used within Origin Publishing Limited. It will never be supplied to anyone outside Origin Publishing Limited without first obtaining your consent, unless we are obliged by law to disclose it.

Policy changes
From time to time we may make changes to our privacy policy and these will appear on this page. By using our site you agree to accept this privacy policy and are aware that our policy may change with time.

Links to other sites
Our web site may contain links to other web sites which we hope will be of interest to you. Origin Publishing Limited is not responsible for the content of external web sites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisation, company or individual on the part of Origin Publishing Limited.

Our Commitment to You
Origin Publishing has created this privacy statement in order to demonstrate our firm commitment to privacy.

We will require users to give contact information (e.g. name and email address) and demographic information (e.g. postal or zip code) when they join the Online Club. We will use customer contact information from this form to send to the user information about the latest updates on our website, regular stitching related hints and tips and information on products we feel may be of interest to them.

We treat the customer information that we gather as private and confidential, and we will not disclose this information to other individuals or organisations unless required by law. Origin Publishing is committed to safeguarding the privacy of our customers' personal data.